Trusted Napa Auto / Car and Home Insurance Agency
We're Mercury auto and home insurance specialists, protecting clients and their families in Napa and throughout California for nearly 20 years - including affordable car insurance for your precious garage-kept classic automobiles! Get a home, renters or auto insurance quote today!
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Our Insurance Services

Auto Insurance
How would you feel knowing that every time you left your house, you could be hit by another driver and get stuck with $136,261 worth of bills until the other driver pays you back? Yeah, no fun. That's why we offer comprehensive car insurance that covers it all.
Auto
Business Auto
Home
California Fair Plan
Renters
Condos
Personal Umbrella

And so much more...
Get StartedDidn't find what you're looking for on this list? Contact us for a custom quote, whether you are looking for homeowners, renters, or auto insurance near you.
Words from our loyal insurance customers:
I have had the honor of being a client of Karen Farrow Insurance Services for over 13 years, and I can say with complete confidence that Karen is far more than just an insurance agent—she is a steady, compassionate presence who has walked with me through every hill and valley life has thrown my way.
Karen brings a rare combination of empathy, respect, and professionalism to her work. She listens deeply, responds with care, and treats every client like family. Her grounded approach, paired with her ability to explain even the most complex matters with eloquence and grace, has brought me so much peace of mind over the years.
What truly sets Karen apart is her unwavering commitment to helping others. Her willingness to go above and beyond—finding solutions, uncovering discounts, and advocating for what’s best for her clients—speaks volumes about her character and the quality of her service.
– I am Lisa DeRose-Hernandez, and I will always stay with Karen. She’s simply the best.
Karen Farrow has handled all my insurance needs since 2009. To say I am pleased with her ability to manage this aspect of my life is an understatement. She's simply the best. Period.
– Leslie Farwell, Retired Teacher
I have worked with Karen Farrow Insurance for years,13+. Karen is efficient, knowledgeable in her field of expertise, and has handled my needs in an expeditious manner. She is personable and follows through. I highly recommend Karen Farrow Insurance service to meet your needs.
– JH
I do not like speaking about it but, I once had another Auto insurance policy with another company. I had to add my 16yr son to the existing policy. I called the agent I had at the time and did not get an answer. I left a message and sent a email. Three days later, I still had not gotten a response from the agent. I called Mercury Insurance and Karen answered right away. After telling her about my awful experience with the other insurance company and letting her know what it was I needed, Karen apologized for the bad experience with the other company and quickly assured me I would not have that type of experience with Mercury. Boy was she right. Not only did she add my son to my New Policy with Mercury Insurance, but gave me a much better policy for my money. Karen always sounds like she is smiling when I speak to her. Very knowledgeable, friendly and courteous. I have been with Mercury Insurance since 2010 and would not go anywhere else. I gladly and highly recommend Karen Farrow at Mercury Insurance, Napa California. Thank you.
– Oria G.


You deserve peace of mind.
You can trust us!
License Number:
0F43539
Owner Karen Farrow has lived in the beautiful Napa Valley in Napa, California for over 20 years and has been a licensed home and auto insurance agent since 2006. The downtown Napa office has been in the same location for 20 years and prior to owning the business she was an employee for Craig Snasdell Insurance Services.
At Karen Farrow Insurance, we've enjoyed building meaningful relationships with satisfied clients over many years and look forward to continuing to do so.
Let’s talk.
Contact us for a custom quote that fits your needs.
Come to visit at:
1420 Third St Ste 6 Napa, CA 94559
Office Hours:
Monday through Friday 9AM - 5PM
Saturdays by appointment
Contact Numbers:
Office: 707-294-8064
Fax: 707-258-2250
Email:
info@karenfarrowinsurance.com